FAQ

How to set an appointment?

Answer: We are currently working on with our online appointment system. 

Please email us at info@tokyohealthlink or text us at 0917-621-1006.

Please click for :  Set an Appointment  

How would I know if my APE/PPE/ECU results are available?

Answer: If the results are for pick up, our Medical Records department will text you that the results are already available for pick up. Kindly ask your company HR if you will be the one to pick up the results or it will be sent to them directly. You may also check the endorsement letter for the instruction.

For checking the status of your APE/PPE/ECU results, please click here: forms.gle/QdYjUqaQypokM8y77 


What time can I get my results? 

Laboratory - 8:00am to 7:00pm

Medical Records - 9:00am to 4:00pm 

Radiology - 8:00am to 7:00pm 

Nurse - 8:00am to 7:00pm 

How long does my test results be available?

Answer: 

Laboratory procedures: Please ask the medical technicians since turn around time varies depending on laboratory procedures

Radiology procedures: 3-5 working days (Working days: Monday through Friday)

APE/PPE: 3-5 working days (Working days: Monday through Friday)

ECU:10-14 working days (Working days: Monday through Friday)